mtdvatbridge.uk is committed to protecting your personal data and privacy. We recognise that ensuring the accuracy and security of your personal data is essential to retaining your confidence and trust.
The information you provide to us will only be used for the purposes that you provide it and will never be used for third party marketing.
When you register with us, you register with your email address. This email address is your account name. We store your email address in our database along with the password you supplied. We can also store your VAT number and your name if you supply them.
We DO NOT disclose any of this information to a third party.
We do not by default store the spreadsheet that you upload to us. We delete uploaded spreadsheets after you log out. We do store a checksum of the uploaded spreadsheet to help us identify if a duplicate spreadsheet is uploaded.
HMRC authorise our software and you authorise it to access your VAT account at HMRC to make the returns. This process involves HMRC issuing a token to us which we associate with your account. This token expires every 18 months and must be refreshed. You can revoke the token at any time from your logged in account.
We collect your personal information to allow us to carry out the various business functions such as;
We also collect personal information you volunteer to give us - e.g. when making a support request - we can't respond if we don't have the respondees details.
How we use your information depends on which of our services you have used. We have to hold the details of people who have requested a ‘service’ from us in order to provide them with that service and for other closely related purposes.
We do not share your information with any third party that is not essential to the provision of the service. Obviously we have to share some information with HMRC - we could not provide the service otherwise.
We may disclose your personal information to third parties:
All information collected and held is securely stored on servers located on our network. The network is protected by firewalls, and the servers are all based in England. We do not use offshore server farms and we do not use the cloud.
The Data Protection Act/GDPR gives you a number of rights relating to your data. These rights include being able to request a copy of the information we hold about you.
If you would like a copy of some or all of your personal information, please email or write to us using the details contained in our contact page. You may ask us to correct or remove information you think is inaccurate.
You can find out more about your personal data rights at the Information commissioner's Office website.
Our website does not depend on cookies. We may use a cookie to keep your session identifier but this (if used) will only live as long as you are logged in. We have to set a cookie on your PC to comply with HMRC's fraud prevention policy (see Our 'Cookies' page for further information. We DO NOT use any other tracking cookies or third party cookies (including Google's).
We encourage people to bring to our attention any instances where they think our collection, or use of, information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. Please contact us with praises, suggestions or complaints via our contact page
7 Medway Close
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